Touch base with me

Shop 2, 21 Boundary street Forster NSW
0437 726 635
hello@cakesbycandib.com.au

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Cakes by Candi B Cancellation Policy      In the unfortunate event of cancellation, our terms are below.    
1. Try to postpone if possible, we are happy to change the date if it suits both parties.

2. If cancellation occurs prior to 10 days out from the event, the 25% deposit is non-refundable.

3. If cancellation occurs within 10 days prior to the event, the full amount is due and there will be NO REFUNDS. This is when all items are ordered and bought for your creation.
 
4. In the event that Cakes by Candi B cancels your order, your refund will be 100%

5. If you are picking up your order and you fail to show without contact, your cake will be on sold the following day with no refund.

6. If we do not hear from you for a period of 3 days after we have tried to contact you to confirm your cake order, we will cancel your order immediately. Orders will be confirmed the Monday prior to your event.

7. If you book during a global pandemic, please know that your deposit and/or payment in full is NON REFUNDABLE under any circumstances but can be transferred to a store credit minus any balances already spent on custom items. 

Paying your deposit, enters you into an agreement that you understand and accept the above terms. I thank you for choosing Cakes by Candi B for your cake creation and I cannot wait to make your dream cake.    Thank you